RETURN AND REFUND POLICY WITHIN 90 DAYS

At Nami Fixations Inc., our priority is customer satisfaction. We understand that sometimes your expectations may change or special circumstances may arise. That’s why we offer a 90-day return and refund policy to ensure peace of mind with your purchases.

GENERAL RETURN CONDITIONS

Return Period: You have 90 days from the date of purchase to return a product.

Product Condition: Returned products must be in their original condition, unused, undamaged, and in their original packaging, with all labels and original accessories.

Proof of Purchase: Proof of purchase, such as an invoice or receipt, is required to process the return. Be sure to keep a copy of your proof of purchase.

Return Process: To initiate a return, please contact our customer service at [email address or phone number]. Our team will assist you in the return process and provide all necessary information.

Return Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases of defective products or our error in shipping the product.

REFUND

Refund Method: Refunds will be issued using the original payment method used for the purchase.

Refund Timeframe: Once the returned product is received and inspected, the refund will be processed within [number of days] business days.

EXCEPTIONS

Final sale or clearance items are not eligible for return.

Customized or modified items according to customer specifications may not be eligible for return.

CUSTOMER SERVICE

Our customer service team is available to address all your questions and concerns. Feel free to contact us.

Thank you for trusting Nami Fixations Inc. for your fastening needs. We are committed to ensuring your shopping experience is as enjoyable as possible, and this 90-day return policy reflects our commitment to your satisfaction.

POLICY OF CONFIDENTIALITY

At Nami Fixations Inc., we attach great importance to the protection of your personal data. This privacy policy aims to inform you about how we collect, use, share, and protect your personal information in accordance with privacy standards.

COLLECTION OF PERSONAL INFORMATION

We collect personal information in various ways, including when you make a purchase, subscribe to our newsletter, create an account, or use our website. The information collected may include, but is not limited to, your name, address, phone number, email address, and payment information.

USE OF PERSONAL INFORMATION

The personal information we collect is used to process your orders, personalize your shopping experience, improve our website, and inform you about our products, promotions, and events. We are committed to not using your personal information for purposes other than those for which it was collected, except with your explicit consent.

PROTECTION OF PERSONAL INFORMATION

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. This includes the use of firewalls, advanced security protocols, and strict access control measures.

SHARING OF PERSONAL INFORMATION

We do not sell, trade, or rent your personal information to third parties without your explicit consent, except as necessary for order processing, service provision, or responding to legal requests.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and other similar technologies to enhance your online experience by storing information about your preferences. You can adjust your browser settings to refuse cookies, but this may limit certain features of our site.

RIGHT OF ACCESS AND RECTIFICATION

You have the right to access and rectify your personal information if it is inaccurate. To exercise these rights or ask questions about our privacy policy, please contact us at [email address or phone number].

UPDATES TO THE PRIVACY POLICY

We reserve the right to update this privacy policy at any time. Changes will be posted on our website, and the date of the last update will be indicated.

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information in accordance with this privacy policy.

Sincerely,

The Nami Fixations Inc. Team